Refund policy

If you have purchased an item from a stockist, please refer to their store policies and contact them directly.

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact our Customer Care team at

We encourage you to purchase samples of the product before committing to the full size version, however, if you are not completely happy with your order you may return it (limited edition items, special promotions and samples are excluded).

For items returned within 30 days, a store credit or a replacement will be issued (please note: shipping costs will be deducted). Once we receive the returned items, we will process your request within 7 business days and you will be notified by email.